Privacy Policy

1. Introduction

Welcome to Sand Fun Kids ("we", "our", or "us"). We provide mobile sensory playground rentals in Jacksonville, St. Augustine, and surrounding areas in Florida. We respect your privacy and are committed to protecting the personal information you share with us through our website (sandfunkids.com) and our booking services.

2. Information We Collect

When you visit our site, request a quote, or book an adventure, we may collect the following information:

• Contact Details: Your full name, email address, and phone number.
• Event Details: Event date, ZIP code, event type (e.g., birthday party, school festival), package interest, and extra hours requested.
• Special Celebration Dates: With your permission, months of family birthdays or annual milestones to provide proactive anniversary offers.
• Payment Information: When paying online, payments are securely processed directly by our payment processor, Stripe. We never store credit or debit card numbers on our servers.
• Campaign & Technical Data: Referral source, campaign identifiers (UTM parameters such as source, medium, campaign), device type, and approximate location via cookies.

3. How We Use Your Information

We use the data collected strictly for legitimate business operations:

• Confirming calendar availability and coordinating sensory trailer delivery and setup.
• Sending booking confirmations, receipts, and event reminders.
• Communicating via phone, email, or WhatsApp regarding your booking inquiries.
• Sending exclusive birthday discounts or seasonal promotions only if you explicitly checked the promotional consent box.
• Improving website performance, monitoring advertising campaign effectiveness, and preventing spam.

4. Cookies and Advertising Analytics

Our website uses standard browser cookies and local storage tokens to recognize returning visitors, retain campaign parameters across form steps, and analyze traffic via Google Analytics and social media advertising pixels. You can choose to accept or decline analytics cookies at any time using our cookie consent prompt or through your browser settings.

5. Data Sharing and Security

We do not sell, rent, or trade your personal information to third parties. Your data is shared only with trusted infrastructure providers required to operate our service:

• Supabase: Encrypted PostgreSQL database hosted with strict Row Level Security (RLS).
• Stripe: PCI-DSS Level 1 compliant online payment gateway.
• Resend / Email Services: Encrypted transactional messaging delivery.

6. Your Rights and Choices

You have the right to request access to the personal data we hold about you, request corrections, or ask us to delete your records at any time. If you have subscribed to birthday reminders or marketing emails, you can unsubscribe at any point by emailing us or messaging our WhatsApp line.

7. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us: